My Colorado Journey
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Retail

Hotel, Motel, and Resort Front Desk Clerk

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Annual openings

998

Median wage

$36,750

Typical education

Education not reported

Growth 2026–2032

+8%

Median wage source: Colorado BLS OEWS (2025).

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Career requirements

What does this career require?

Explore education, required qualifications, voluntary credentials and employer preferences for this role. Check the details to see which apply.

Typical education

Education not reported

Credential requirement

No certification is required or expected for this job.

Work experience

This is an entry-level role so no experience is required.

Is this work a fit?

What the work actually feels like

How people in this career tend to spend their time, the interests it draws on, and a look at a typical day.

Work style

The type of work can vary by job and employer.

  • With childrenMay vary
  • On a computerMay vary
  • OutdoorsMay vary
  • With your handsMay vary

Interests it draws on

  • Hospitality and Tourism
  • Tourism

Automation exposure

High exposure

Many tasks are repeatable, so technology could reshape the day-to-day over time.

A typical day

  1. Contact housekeeping or maintenance staff when guests report problems.
  2. Issue room keys and escort instructions to bellhops.
  3. Make and confirm reservations.
  4. Verify customers' credit, and establish how the customer will pay for the accommodation.
  5. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  6. Review accounts and charges with guests during the check out process.
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