My Colorado Journey
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Retail

Concierge

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

Annual openings

151

Median wage

$46,720

Typical education

Education not reported

Growth 2026–2032

+7%

Median wage source: Colorado BLS OEWS (2025).

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Career requirements

What does this career require?

Explore education, required qualifications, voluntary credentials and employer preferences for this role. Check the details to see which apply.

Typical education

Education not reported

Credential requirement

No certification is required or expected for this job.

Work experience

Work experience as a Baggage Porter and Bellhop is highly valued.

Is this work a fit?

What the work actually feels like

How people in this career tend to spend their time, the interests it draws on, and a look at a typical day.

Automation exposure

Moderate exposure

Some routine tasks may shift as tools improve, but the role is likely to adapt.

A typical day

  1. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  2. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  3. Provide directions to guests.
  4. Order flowers for guests.
  5. Make travel arrangements for sightseeing or other tours.
  6. Pick up and deliver items or run errands for guests.
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