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Retail

First-Line Supervisor of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Annual openings

2,961

Median wage

$76,600

Typical education

Education not reported

Growth 2026–2032

+6%

Median wage source: Colorado BLS OEWS (2025).

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Career requirements

What does this career require?

Explore education, required qualifications, voluntary credentials and employer preferences for this role. Check the details to see which apply.

Typical education

Education not reported

Credential requirement

Credential requirements not reported

Work experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. Work experience in a lead role in Office and Administrative Support is highly valued.

Is this work a fit?

What the work actually feels like

How people in this career tend to spend their time, the interests it draws on, and a look at a typical day.

Automation exposure

Low exposure

Tasks here lean on judgement and people skills that are hard to automate.

A typical day

  1. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  2. Resolve customer complaints or answer customers' questions regarding policies and procedures.
  3. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  4. Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  5. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  6. Recruit, interview, and select employees.
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