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Retail

Gaming Manager

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

Annual openings

6

Median wage

n/a

Typical education

Education not reported

Growth 2026–2032

+5%

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Career requirements

What does this career require?

Explore education, required qualifications, voluntary credentials and employer preferences for this role. Check the details to see which apply.

Typical education

Education not reported

Credential requirement

Credential requirements not reported

Work experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. Work experience as a Supervisor is highly valued.

Employer competency information

Feedback from employers identifies the following competencies as being critical to support a successful move up to the Manager level

  • Planning & Organizing — Plan and organize the successful completion of tasks and projects for multiple teams; set expectations for team members and hold them accountable.
  • Personnel & Human Resources and Interpersonal Skills — Understand behaviors (Psychology) of team members; motivate, empower and get a diverse team to work well together; lead and manage staff; deal with others with fairness and integrity; and hire and fill skills gaps effectively.
  • Critical Thinking, Problem Solving, & Decision Making — Continue to elevate these skills for use in activities that cross teams, including strategic thinking and vision setting across an organization.

Is this work a fit?

What the work actually feels like

How people in this career tend to spend their time, the interests it draws on, and a look at a typical day.

Automation exposure

Moderate exposure

Some routine tasks may shift as tools improve, but the role is likely to adapt.

A typical day

  1. Resolve customer complaints regarding problems, such as payout errors.
  2. Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  3. Train new workers or evaluate their performance.
  4. Market or promote the casino to bring in business.
  5. Interview and hire workers.
  6. Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
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