My Colorado Journey
Back to pathway map
Retail

First-Line Supervisor of Personal Service Workers

Supervise and coordinate activities of personal service workers.

Annual openings

378

BLS median wage

$54,530

Typical education

Flexible / varies by employer

10-year growth

+8%

Career requirements

What does this career require?

The education, credentials, and on-the-job competencies Colorado employers expect for this role.

Typical education

Flexible / varies by employer

Credential requirement

No specific credential listed yet

Work experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. Work experience in a lead role in a Personal Service position is highly valued.

Is this work a fit?

What the work actually feels like

How people in this career tend to spend their time, the interests it draws on, and a look at a typical day.

Automation exposure

Low exposure

Tasks here lean on judgement and people skills that are hard to automate.

A typical day

  1. Train workers in proper operational procedures and functions and explain company policies.
  2. Meet with managers or other supervisors to stay informed of changes affecting operations.
  3. Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  4. Recruit and hire staff members.
  5. Resolve customer complaints regarding worker performance or services rendered.
  6. Take disciplinary action to address performance problems.