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Retail

First-Line Supervisor of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Annual openings

2,975

BLS median wage

$58,200

Typical education

Flexible / varies by employer

10-year growth

+3%

Career requirements

What does this career require?

The education, credentials, and on-the-job competencies Colorado employers expect for this role.

Typical education

Flexible / varies by employer

Credential requirement

No specific credential listed yet

Work experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. Work experience in a lead role in Retail Sales is highly valued.

Is this work a fit?

What the work actually feels like

How people in this career tend to spend their time, the interests it draws on, and a look at a typical day.

Automation exposure

Low exposure

Tasks here lean on judgement and people skills that are hard to automate.

A typical day

  1. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  2. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  3. Instruct staff on how to handle difficult and complicated sales.
  4. Assign employees to specific duties.
  5. Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  6. Establish and implement policies, goals, objectives, and procedures for the department.