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Retail

First-Line Supervisor of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Annual openings

2,975

Median wage

$58,200

Typical education

Education not reported

Growth 2026–2032

+3%

Median wage source: Colorado BLS OEWS (2025).

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Career requirements

What does this career require?

Explore education, required qualifications, voluntary credentials and employer preferences for this role. Check the details to see which apply.

Typical education

Education not reported

Credential requirement

Credential requirements not reported

Work experience

A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. Work experience in a lead role in Retail Sales is highly valued.

Is this work a fit?

What the work actually feels like

How people in this career tend to spend their time, the interests it draws on, and a look at a typical day.

Automation exposure

Low exposure

Tasks here lean on judgement and people skills that are hard to automate.

A typical day

  1. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  2. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  3. Instruct staff on how to handle difficult and complicated sales.
  4. Assign employees to specific duties.
  5. Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  6. Establish and implement policies, goals, objectives, and procedures for the department.
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